Refund policy

Return & Refund Policy

We want you to have a satisfactory shopping experience with [Store Name].

Returns
If you receive a damaged, defective, incorrect, or significantly different product from what you ordered, please contact us as soon as possible after receiving your order.

To request a return, you may be required to provide:

• Order number
• Clear photos/videos of the product
• Description of the issue
• Unboxing video, where applicable

Change of Mind
Returns due to a change of mind may not be accepted unless specifically stated for the particular product.

Non-Returnable Items
Certain products may not be eligible for return due to hygiene, safety, or other product-specific reasons.

Refunds
If your return is approved and a refund is applicable, the refund will be processed according to the payment method and circumstances of the order.

For COD orders, refund arrangements will be communicated by our support team after the return is reviewed and approved.

Return Shipping
If the product is defective, damaged, or incorrectly delivered, we may cover the applicable return shipping cost. For other approved returns, return shipping may be the customer's responsibility.

Important
Do not send products back without contacting our support team first. Unauthorized returns may not be accepted.